Frequently Asked Questions
Everything you need to know about shopping with a purpose.
How long will it take to receive my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that shipping fees are non-refundable, and some clearance items may be final sale.
Are your products ethically sourced?
Yes, we are committed to fair trade principles. We partner with artisans globally to ensure safe working conditions, fair wages, and sustainable employment opportunities.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we ship to the United States and its territories. We are looking into expanding our shipping capabilities to international destinations in the near future.